Effective Date: October, 2025
Welcome to The Tidy Knot. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms.
Business Information
Brand Name: The Tidy Knot
Business Type: Handmade Candles , Home Decor, Hampers & Gifts
Operating Location: India
Contact Email: thetidyknot@gmail.com
Contact Phone: +91-89207-84847
“The Tidy Knot” and all related branding, content, and products are owned and operated by The Tidy Knot.
Orders and Payments
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We accept payments through approved payment gateways including UPI, Debit/Credit Cards, and other supported online payment methods available at checkout.
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By placing an order, you agree to pay the full amount displayed, including applicable taxes and shipping charges.
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Prices, product availability, and offers are subject to change without prior notice.
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We reserve the right to refuse, cancel, or limit any order due to product availability, pricing errors, suspected fraud, or operational issues.
Product Information & Images
All our products are hand-poured and handmade in small batches.
Due to the artisanal nature of our candles:
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Slight variations in color, texture, fragrance strength, or finish may occur.
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Product images on the website are for reference only and may differ slightly from the actual product.
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Such variations are not considered defects.
We make every effort to represent our products accurately.
Shipping Policy
Shipping details, delivery timelines, and charges are outlined in our Shipping Policy.
Please review the Shipping Policy carefully before placing an order.
Returns, Refunds & Cancellations
Our policies regarding returns, refunds, replacements, and cancellations are detailed in our Returns & Refunds Policy.
Due to the nature of handmade and personal-use products, certain items may not be eligible for return unless damaged or incorrect.
Use of Our Website
You agree to use our website and services only for lawful purposes.
You must not:
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Attempt to hack, disrupt, or misuse the website
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Upload malicious code or spam
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Infringe on our intellectual property or the rights of others
Any misuse may result in restricted access or legal action.
Intellectual Property
All content on this website—including text, images, product designs, logos, and branding—is the intellectual property of The Tidy Knot.
You may not copy, reproduce, distribute, or use any content without our written permission.
Limitation of Liability
To the fullest extent permitted by law, The Tidy Knot shall not be liable for any indirect, incidental, consequential, or special damages arising from:
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Use or inability to use our products or website
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Delays in delivery
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Allergic reactions or misuse of products (please follow candle care instructions)
Our total liability, if any, shall not exceed the amount paid for the product.
Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
Arbitration
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration, conducted in India, in accordance with the Arbitration and Conciliation Act, 1996.
Proceedings shall be conducted in English before a single arbitrator.
Waiver of Class Actions
You agree that disputes will be resolved on an individual basis. Class actions or collective proceedings are waived to the extent permitted by law.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in full force and effect.
Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised Terms.