SHIPPING & DELIVERY

📦 Shipping Policy – The Tidy Knot

At The Tidy Knot, we take care to pack and ship every order securely. Please review our shipping policy before placing an order.

Shipping Locations

Domestic Shipping: Available across India
International Shipping: Available worldwide

Order Processing Time

Ready-to-Ship Products: Dispatched within 5-7 business days
Made-to-Order / Custom Products: Dispatched within 5–7 business days

If a product has a different production timeline or it's a bulk order, it will be mentioned clearly.
For any doubts, please contact us before ordering.

Orders are not processed or shipped on Sundays or public holidays.

Estimated Delivery Time (After Dispatch)

India (Metro Cities): 5-7 business days
India (Non-Metro Areas): 10-15 business days
International Orders: 15-30 business days

Delivery timelines are estimates and may vary due to courier operations, customs clearance, weather conditions, or other unforeseen factors. Once the parcel leaves our facility, delivery timelines are beyond our control.

Shipping Partners & Tracking

Domestic Couriers: Delhivery, DTDC, India Post, and others
International: EMS via India Post and partner postal services

Tracking details will be shared via SMS, email, or WhatsApp once the order is shipped.

Customer Responsibility After Dispatch

Once shipped, the courier/postal service manages the delivery
Customers must track their order using the provided tracking details
For delays or delivery issues, please contact the courier first

Contact The Tidy Knot only if:

Tracking information is incorrect
Address needs correction before dispatch
Delivery is significantly delayed beyond the estimated timeline
We are not liable for courier delays, failed delivery attempts, or miscommunication by third-party carriers.

Shipping Charges

Shipping fees are calculated at checkout based on weight and location
International shipping rates depend on EMS zones and package weight

Delivery Issues

If your order is marked “Delivered” but not received:

Contact the courier/postal service with your tracking number
If unresolved within 48 hours, contact us for assistance
While we will support you, final resolution depends on the courier/postal authority.