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PRIVACY POLICY

Last Updated: December 31, 2025

At The Tidy Knot, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the practices described below.

Information We Collect

We may collect the following information when you interact with us:

  • Personal details: Name, email address, phone number

  • Order details: Billing address, shipping address, order history, payment confirmation

  • Customer support information: Messages or queries you send us

  • Website usage data: IP address, browser type, and basic analytics (via cookies)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and customer support

  • Improve our products, services, and website experience

  • Send occasional updates or promotions (you can opt out anytime)

  • Prevent fraud and ensure secure transactions

  • We do not sell or rent your personal data.

Payments

Payments are processed securely through trusted third-party payment providers.
We do not store your card or banking details.

Cookies

Our website uses cookies to improve functionality and understand visitor behavior.
You can disable cookies through your browser settings, but some features may not work properly.

Sharing of Information

We may share your information only with:

  • Payment gateways

  • Shipping and delivery partners

  • Website and analytics service providers

These parties are required to protect your data and use it only for service purposes.

Data Security

We take reasonable measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and products are not intended for children under 16.
We do not knowingly collect personal data from children.

Your Rights

You may request to:

  • Access your personal data

  • Correct or update your information

  • Delete your data (subject to legal requirements)

  • Opt out of marketing communications

To do so, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised date.

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